Shipping policy
Bora Cards Shipping Policy
Effective Date: 02/13/2025
Thank you for shopping with Bora Cards. Below is our shipping policy, designed to give you a clear understanding of how and when your order will arrive.
Order Processing Times
• All orders are processed Monday through Friday (excluding holidays).
• In-stock orders typically ship within 5-7 business days after purchase.
• Pre-orders and custom cards may have longer lead times. Estimated ship dates are listed on the product page or communicated via email.
• Orders are not processed or shipped on weekends or major holidays.
• Custom orders typically require a 3 week lead time
Shipping Rates & Delivery Estimates
• Shipping rates are calculated at checkout based on your location and selected delivery method.
• Domestic shipping (U.S.) options may include:
• Standard Shipping (5-7 business days)
• Expedited Shipping (2-3 business days)
• Delivery times are estimates and not guaranteed.
• Pre-orders and custom cards may have extended timelines due to production.
Domestic Shipping (U.S. Orders)
• We ship to addresses within the United States, including P.O. Boxes.
• All orders come with tracking numbers, provided via email once the item ships.
• Delivery times vary by carrier and destination.
International Shipping (COMING SOON)
• We are currently focused on U.S. shipping only.
• International shipping will be available soon—stay tuned!
Tracking Your Order
• You’ll receive an email confirmation with tracking information once your order ships.
• Please allow 24-48 hours for tracking updates to appear.
Lost or Stolen Packages
• Bora Cards is not responsible for lost or stolen packages marked as delivered by the carrier.
• We recommend choosing a secure delivery location.
• For additional protection, Route Package Protection will be available soon at checkout.
Pre-Orders & Custom Card Orders
• Pre-orders and custom card orders are made-to-order and have longer production times.
• Estimated delivery dates will be provided during checkout or through email updates.
• Delays can occur due to high demand or production schedules. We’ll keep you informed of any changes.
Shipping Issues & Support
If you experience any issues with your shipment (delays, damages, missing items), contact us:
Email: founder@bora.cards
Phone: 509-416-6728
Include your order number and details about your issue, and we’ll take care of you.
This is Bora. Own the Moment.